Understand What We Collect and Why
When you open an account with us, we collect the details you provide during registration — your name, contact number, and the payment method you choose, whether that is bKash, Nagad or Rocket. Each time you make a deposit or request a withdrawal through one of
-
1
those wallets, a transaction record is created and linked to your account. We do not store your full bKash, Nagad or Rocket PIN or wallet password at any point. We also collect device and session data — your browser type, IP address, and the pages you
-
2
visit — to keep your account secure and to detect unusual login activity. This data is not sold to third parties. It is used only to run your account, process your wallet payments, and respond to any support request you raise. If you are accessing the
-
3
platform from Bangladesh, your use of this service and the data we hold about you is subject to your local law and the regions where the service is available. We retain account data for as long as your account is active, and for a defined period
-
4
after closure as required by our internal records policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.